THG Formulations

In these days of super efficiency, support workers who can mend computers and networks, along with giving regular solutions to users, are vital in every part of industry. As we get to grips with the multifaceted levels of technological advances, growing numbers of IT professionals are needed to run the smooth operation of functions we rely on.

One thing you must always insist on is proper direct-access 24×7 support via dedicated instructors and mentors. Far too often we see trainers who only provide support to you inside of office hours (typically 9am-6pm) and sometimes a little earlier or later (but not weekends usually).

Avoid, like the plague, any organisations who use ‘out-of-hours’ call-centres – with your call-back scheduled for office hours. It’s not a lot of help when you’ve got study issues and could do with an answer during your scheduled study period.

Be on the lookout for study programmes that have multiple support offices active in different time-zones. Each one should be integrated to provide a single interface and also round-the-clock access, when you need it, with no fuss.

Never ever take second best when you’re looking for the right support service. Many IT hopefuls that can’t get going properly, are in that situation because of support (or the lack of).

People attracted to this sort of work are often very practical, and won’t enjoy sitting at a desk in class, and slogging through piles of books. If this could be you, go for more modern interactive training, where you can learn everything on-screen.

If we’re able to utilise all of our senses into our learning, our results will often be quite spectacular.

The latest home-based training features self-contained CD or DVD materials. By watching and listening to instructors on video tutorials you’ll learn your subject via the expert demonstrations. Knowledge can then be tested by utilising the practice lab’s and modules.

Every company that you look at must be able to demonstrate some simple examples of their training materials. Expect video tutorials, instructor led classes and many interactive sections.

Avoiding training that is delivered purely online is generally a good idea. Always choose CD or DVD based study materials where offered, as you need to be able to use them whenever it’s convenient for you – it’s not wise to be held hostage to your internet connection always being ‘up’ and available.

An advisor that doesn’t ask many questions – it’s more than likely they’re just a salesperson. If someone pushes specific products before looking at your personality and experience, then it’s definitely the case.

Often, the training start-point for a person with a little experience can be massively different to the student with none.

Consider starting with some basic Microsoft package and Windows skills first. Beginning there can make the learning curve a much more gentle.

Watch out that all exams you’re studying for are recognised by industry and are bang up to date. The ‘in-house’ certifications provided by many companies are often meaningless.

The top IT companies such as Microsoft, CompTIA, Adobe or Cisco each have globally approved skills programs. These heavyweights will ensure your employability.

(C) Jason Kendall. Look at LearningLolly.com for quality information. Network+ Training Courses or Comptia Networking Courses.

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